Privacy Policy

Last Updated: 16/01/2026

At The Policy House, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thepolicyhouse.in or engage with our insurance and investment services.

By using our website or submitting your information, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal and non-personal information, including but not limited to:

Personal Information

Full name
Mobile number
Email address
Address details
Insurance or investment-related information
Any details shared through forms, WhatsApp, calls, or emails

Non-Personal Information

IP address
Browser type and device information
Website usage data (pages visited, time spent, etc.)

2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

Providing insurance and investment advisory services
Assisting with policy quotes, comparisons, and issuance
Contacting you for service-related communication
Sending updates, reminders, or promotional offers (with consent)
Improving our website, services, and customer experience
Meeting legal, regulatory, and compliance requirements

3. Communication Consent

By submitting your details on our website or through other communication channels, you consent to being contacted via phone calls, IVR, SMS, WhatsApp, RCS, or email for service-related updates and promotional communication.

You may opt out of promotional communication at any time. However, essential service-related communication may continue as required.

4. Sharing of Information

We do not sell or rent your personal data. Your information may be shared only with:

Insurance companies, AMCs, or service partners for policy processing
Regulatory or legal authorities if required by law
Trusted service providers assisting in operations (under confidentiality obligations)

All such sharing is done strictly on a need-to-know basis.

5. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information against unauthorized access, misuse, or disclosure. While we strive to protect your data, no online transmission is completely secure.

6. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve website performance. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of such external sites. We encourage users to review their privacy policies independently.

8. Your Rights

You have the right to:

Request access to your personal information
Request correction or update of your data
Withdraw consent for promotional communication
Request deletion of your data, subject to legal obligations

To exercise these rights, please contact us using the details below.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or business requirements. Any updates will be posted on this page.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

The Policy House
📍 1620/2/1, Shop No. 16, Nanak Complex,
Transport Nagar Main Road, Indore,
Madhya Pradesh – 452001, India

📞 Phone: +91 9111523000
📧 Email: policypro123@gmail.com